Memphis Tourism Privacy Policy

Terms of Use and Privacy Policy

This Privacy Policy governs the manner in which Memphis Tourism collects, uses, maintains and discloses information and data collected from users (each, a "User") on the website ("Site"). This privacy policy applies to the Site and all products and services offered by Memphis Tourism and its agents (“we”). We collect, process and analyze the data in order to provide you with the services available via and to provide other information or services including valuable information, offers and services to travelers, meeting planner, the travel trade or those interested in travel to Memphis and in related travel, leisure, cultural, lodging and entertainment or services available through our partners.


Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit or opt in to supplying such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

We use third-party analytics services, such as Google Analytics, to generate and process statistical or demographic data. These third parties use cookies to compile reports on the Site’s activity and Site Visitors, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor and any referring website. To learn more about how to opt-out tracking by Google Analytics, please click here.


Provide Information

From time to time, we may use your personal information for internal or external marketing and promotional purposes. For example, if you opt in, we will send you our monthly email newsletter about Memphis events and special offers and we may email you about promotions and surveys.

The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


We may use IP addresses to analyze trends, help us administer the website, track movement of visitors and gather broad demographic information for aggregate use. IP addresses are not linked to any other personally identifiable information. Analyzing trends help up personalize the user experiences and to improve our site.  

Disclosure for Legal Purposes

The law requires that we may be required to share your personal information and nonpersonal information (see cookies section above for examples of nonpersonal information) pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose and share your personal and nonpersonal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this site’s Terms of Service or as otherwise required by law.


Aggregated Demographic Information

We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. No personal information is disclosed in this manner.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. In addition we uses appropriate and effective methods to safegarud your personal information by implementing security procedures to protect your privacy such as encryption and risk analyses.

Changes To This Privacy Policy

Memphis Tourism has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Memphis Tourism
47 Union Ave.
Memphis, TN 38103
[email protected](link sends e-mail)

If you would like us to delete all of your personal information (except for information that we keep for recordkeeping purposes) and/or remove your name and address from promotional lists or to place your name on our “do not contact” list, you can contact us at [email protected](link sends e-mail). Please note that requests to update your personal information may take up to 30 days if sent by email and six weeks by mail (at the address listed above). Requests for access to data that we keep or erasures of data may also be sent to [email protected](link sends e-mail).

This document was last updated on May 24, 2018