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Due to construction happening in the Convention Center, access to the Cannon Center lobby will be limited only if you are parking in the Convention Center garage. 

• Effective March 9th, the escalators that travel between P1 (South Hall Lobby) and the East Concourse will be inaccessible. Two of the South elevators will be available at all times to take passengers to all parking levels and Level 2.

• Effective March 11th, South Hall and the parking level (P1) will be under construction, and the West entrance ramp will be closed until further notice. Parking is still available on the levels below (P2 – Green and P3 – Orange). Vehicles taller than 6’1”, which cannot access the P2 or P3 parking, may park in the Front Street parking lot north of the garage entrance.

• To access the garage, enter the East entrance ramp off of Front Street and continue down the spiral ramp to P2 or P3. 

• Ground level access to the elevators is scheduled to reopen early September 2019.

While you are more than welcome to continue to park in the garage, parking alternatives include the Mud Island Garage on Front Street and the Lot on Third Street at First Presbyterian. Please see the map below for suggested parking and pedestrian routes.

From all parking levels:

1. Ride the elevators from the Parking Garage to level 2.
2. Exit right out of the elevator and follow signs for the West Concourse toward the Morgan Keegan Lobby.

 This path is ADA accessible.

Ticketmaster Tickets/Will Call:

From level 2, you may enter the Cannon Center through the Morgan Keegan Lobby. We encourage you to have your tickets ready to scan upon arrival. If you need to pick up or purchase tickets from the Box Office, take the escalators down to the Ground floor.

There will be directional signage and event attendants to help guide you through these routes. If you need assistance during after-hours, please call the Security Office at (901) 576-1214.

Thank you for your patience while we make improvements to the Memphis Convention Center!

Sincerely,

Memphis Management Group

Starting on April 23, 2019, the Sheraton Hotel/Memphis Convention Center trolley stop will be closed due to convention center renovation construction along Main Street. Passengers needing to embark or disembark at or near the Sheraton Hotel/Convention Center will be able do so temporarily at the corner Exchange and Main, immediately adjacent to the closed trolley stop. The temporary stop at the corner of Exchange and Main will be ADA accessible. The existing Sheraton Hotel/Convention Center trolley stop will be closed through July 14, 2019. 

The 2,072-seat multi-purpose facility is the home of the Memphis Symphony Orchestra and hosts a multitude of other events including ballet, opera, pop and jazz concerts, touring theatrical productions, children's theater and general sessions for conventions in the Memphis Cook Convention Center.  READ MORE