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Due to construction happening in the Convention Center, Ground level access to the Cannon Center lobby will be limited if you are parking in the Convention Center underground Parking Garage. Ground level will not be directly accessible from the elevators or stairwell. From the Parking Garage, you will only be able to access the ground level via these routes:

• Elevators: From Parking Levels 2 and 3, ride the South elevators up to Parking Level 1 (blue level), enter the South Hall Lobby, and ride the escalator to Ground (Main Street Concourse). If you are already on P1, just enter the South Hall Lobby and take the escalator up.
• Stairwell: From Parking Levels 2 and 3, climb the South Stairwell up to Parking Level 1, take two immediate rights to enter the South Hall Lobby, and take the escalator up to Ground.

ADA ACCESSIBILITY:

To accommodate those who cannot take stairs or ride escalators, we are opening the Morgan Keegan Lobby entrance to the Cannon Center from the Second level of the Convention Center.  How to access the Morgan Keegan Lobby Entrance:

1. Ride the South elevators from the Parking Garage to level 2.
2. Head Southwest down the West Concourse toward the Morgan Keegan Lobby (ADA Accessible).

​For events in which the Morgan Keegan Lobby is reserved for private functions, but the rest of the theater is public, guests can take the passenger elevator located beside the Morgan Keegan doors down to Ground level and enter the Cannon Center lobby through the West entrance.

There will be directional signage and security personnel to guide you through these routes. If you need assistance during after-hours, please call the Security Office at (901) 576-1214.

The 2,100-seat multi-purpose facility is the home of the Memphis Symphony Orchestra and hosts a multitude of other events including ballet, opera, pop and jazz concerts, touring theatrical productions, children's theater and general sessions for conventions in the Memphis Cook Convention Center.  READ MORE